Why do say you understand how I feel when I'm not done expressing how l feel?
Why apologize when you haven't understood my anger?
After a fight, the fighters always explain " their anger" even when everyone is trying hard to pacify them.
Why say Oya sorry make the case die make nobody talk again when that person still has a lot to get out of their chest.
Most times people don't need your empathy or sympathy, they just want to be heard and be understood.
Saying I've said sorry naw creates more heat.
What happened to your active listening skills, ability to comprehend, and l pay attention to little details? Never apologize just to shut people up.
It's like spanking a child and when the child cries out you spank him/her again to keep quiet. Suppressing their pain.
It's okay to say l can't picture what you went through or l wish l know how you feel right now. True- apologies work great miracles. But if you had listened you won't have to apologize, better still you will know what to say.
50% of people just want to talk, want to share their burden, not to be schooled on what to do, not for sympathy, or empathy but to be understood.
Use your active listening skills before your problem-solving ability or judgemental skills.
With ❤️
@cynth_epelle
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